We found $2.9 million in potential commission in enquiries the team had stopped chasing.
The team had more enquiries than time, so older ones never got a call back. We texted them in the team's name and handed every buyer who still wanted to buy to a salesperson.
- 1,097old enquiries texted in the team's name
- 66buyers who still wanted to buy
- $44,000about the commission on one sale
- $0spent on ads, and no cold calls
The $2.9 million is 66 buyers at about $44,000 in commission each, and close rates vary by team.
Olivia Grant
Texts from Harbourline Property
Tuesday 29 September 2026
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Harbourline Property: Hi Olivia, it's Harbourline Property. You asked about house-and-land in Ripley back in July. Are you still looking?
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Olivia: Yes, still looking. Our budget has gone up a bit.
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Harbourline Property: Thanks Olivia. Would you like Sam to call you about what's available in Ripley now?
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Olivia: Yes, Thursday after 5 is best
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Handed to Sam
Olivia Grant, still looking in Ripley, budget has gone up.
Call Thursday after 5pm.
Clean the list
Old enquiries were cleaned up and checked against opt-outs before anything went out.
Write each text
Each buyer got a personal text, and the team approved each one before it sent.
Answer replies
Replies were answered in the team's name, with a few questions about budget and timing.
Hand over
Buyers who wanted to talk went to a salesperson with a short summary.
Follow up
Buyers who stayed quiet got a set number of follow-ups, then the texts stopped.

